Frequently Asked Questions (FAQ)

1. What skincare concerns do your products address?

Our products are designed to target a variety of skin concerns, including dryness, sensitivity, signs of aging, uneven tone, and blemishes. Each product description highlights its key benefits to help you choose the right one for your needs.

2. Are your products cruelty-free and vegan?

Yes! We are proud to offer cruelty-free products, and many of our items are also 100% vegan. Look for the vegan symbol on each product page.

3. How do I choose the right product for my skin type?

Each product page includes recommendations by skin type (dry, oily, combination, sensitive). If you need more personalized advice, feel free to contact us through our [Contact Us] page!

4. Can I track my order?

Yes! Once your order ships, you will receive a tracking number via email. You can use this to monitor the delivery status at any time.

5. How long does shipping take?

Standard shipping typically takes 3–7 business days. We also offer expedited shipping options at checkout.

6. What is your return policy?

We accept returns on unused, unopened products within 10 days of delivery. Please visit our [Return Policy] page for full details.

7. Do you offer international shipping?

Yes, we ship to select countries worldwide. Shipping rates and delivery times vary based on location and will be calculated at checkout.

8. Are your products safe for sensitive skin?

Our formulations are made with gentle, high-quality ingredients. However, if you have very sensitive skin, we recommend patch-testing a small amount before full application.